The unwanted phone call began as normal. Ryan gave a two- to four-minute pitch introducing himself, his company, and service. While these unwanted solicitations are tiresome and ignore my publicly posted request for privacy; Ryan Tello was both normal and polite during the early stages of the call.
Ryan started with the typical “How will you learn about my product or service?” and similar questions already addressed in my Do Not Solicit FAQ. He then wanted to know my job title and responsibilities, which I replied, “I’m sorry, we do not discuss job titles, responsibilities, or system infrastructure with unsolicited callers.”
My reason is that there is no easy way to distinguish a sales call from a social engineering attack — both are initiated by the potential bad actor and both are an attempt to learn more about a company, individual, system, or process.
That’s when Ryan Tello began his ad hominem attack, stating that I must be a terrible person to work for. I asked him to please don’t call again. He said that he would keep calling — often — and will keep asking for different employees until someone speaks with him.
I politely said that I was not interested in your company or services, that I avoid doing business with companies that cold call and cold email, and that I would not answer your questions. You responded with personal attacks, followed by threats that you will keep calling and harassing other employees. Please don’t. You are the bad actor here. You ignored my request for privacy and threatened to harass my coworkers in the future.
I’ve warned my coworkers of your behavior and intentions. I further hope that his blog post may warn others of your potential irrational behavior and personal attacks.
Please don’t solicit me or my coworkers again. May this post serve as an additional Do Not Solicit and Opt Out request to you and your employer. Thank you.