Each business day, I receive 5 to 15 cold calls and emails from companies wanting “just 15 minutes of my time” to tell me about their products and services. The voicemail box of my predecessor received 31 solicitation voicemails this week, and he left the company six months ago.
While I understand those salespeople and companies are trying to do their jobs, I’m also trying to do mine. For most callers, I simply inform them that I do not field cold solicitations. For unwanted email, I often reply “Please unsubscribe, please opt-out, please do not solicit.” I’ve done this for six months without a noticeable change in solicitation volume.
This post will describe two such instances I experienced in the past year.
Unidesk is committed to violating your privacy
In May 2015, I was researching some VDI user profile solutions and visited Unidesk’s website. I read marketing content and watched a few videos, but never entered any personally identifiable information.
Just three hours later, I received a sales call from a Unidesk business development representative wanting to schedule some time to tell me about his company and services. Could this be random chance, or was something fishy going on?
I asked, “By chance are you calling me because I visited your website just a few hours earlier?” After a few seconds of hesitation, the reply was “yes.”
The caller then tried to spin it saying that he thought it was better to honest and forthright about his creepy timing, implying that Unidesk is a company I can trust.
- Unidesk is committed to protecting your privacy.
- Unidesk does not link IP addresses to anything personally identifiable, so any tracking of user sessions is done so anonymously.
- Protecting your privacy and your information is a top priority at Unidesk.
- All Unidesk employees are aware of the company’s privacy and security policies.
One of my professional friends is a big supporter of Unidesk and has many inside contacts. I eventually exchanged emails with Andrew Nadeau who explained:
Using that information from HubSpot, Unidesk then visited LinkedIn to find my profile as the person who was most responsible for virtual desktop infrastructure (VDI). Armed with my name and title, they called my employer’s main number, worked the menu, and made it to my desk.
I disagree. The process is irrelevant. In the end (and in only three hours), Unidesk used the IP address from my anonymous website visit to track me down. Not cool.
In General, Curvature does not respect your privacy
A similar instance happened earlier this week when I visited Curvature’s website. I spent about five minutes reading their materials and did not enter or submit any information.
The following day, I received an unsolicited phone call from Alex Small, a Curvature marketing development representative. After saying that I was not interested in speaking him, I received a follow up email a few minutes later.
- We are committed to respecting your privacy.
- In general, you can visit www.curvature.com without telling us who you are or revealing any personal information about yourself.
- We will let you know before we collect any personal information from you over the Internet.
- In general, IP addresses (the Internet address of a computer) are logged to track a user’s session while the user remains anonymous.
- In general, we do not link your IP addresses to anything personally identifiable to you.
I emailed Curvature to question them about their policy and why I received a sales call a day later. I’ve yet to receive a reply.
If Unidesk and Curvature cannot be trusted to honor their own self-imposed privacy policies, why should I trust them with my business? While I hope to see less of this sales tactic (or more honest privacy policies), I imagine I will experience more instances like this in the future.
I did not to continue, so visit https://legal.hubspot.com/privacy-policy at your own peril.