Discover Card is far to needy

For the past six weeks, I have received two to five phone calls a day from the number (614) 283-3853. On the rare occasion that I did answer, it was always a pre-recorded message from Discover Card, leaving a pre-recorded voicemail message saying “This is Discover Card. Please call us back at (800) 347-0268.”

Aside from being annoyed that I was receiving multiple calls a day, I had no reason to either answer their call or respond to their voicemail for I was not a Discover Card customer. I figured I would just ignore their telemarketing efforts and they would go away. Six weeks later, I reached my breaking point.

I had some reservations in calling them back. My first was that neither (614) 283-3853 (the number appearing on my caller ID) nor (800) 347-0268 (the number left in the voicemails) appeared on Discover Card’s website. For all I know, the persistent caller could have been someone claiming to be Discover Card but were not. Furthermore, when I conducted a reverse phone number lookup on these numbers, they were also not listed as belonging to Discover Card.

I decided to just call Discover Card directly, using the number listed on their website — (800) 347-2683. Remember, I’m not a Discover Card customer, so I had to navigate a painful automated answering service that was designed for customers to enter their card number — along with several operators — before I could finally speak with someone in their security/fraud department. I wanted to ask if Discover Card was aware of either number.

It turns out that their security/fraud department was unaware of the (614) 283-3853 number, but confirmed that (800) 347-0268 was one of theirs. I was transferred one more time to speak with the department to have my number removed. Hopefully, that will be the last that I will hear from them.

I never found out why they were so desperate to speak with me and I didn’t really care. After six weeks of persistent phone calls, there was little they could have said to win my business.

One reply on “Discover Card is far to needy”

  1. You know my story is pretty much similar. I started receiving calls in December 09 (finally started leaving messages in early January) clearly stating that this is Discover Financial Services i need to respond to their call since it was very important. I called Discover directly and they mentioned they have no relationship with 614 283 1954 or 614 283 2863 however they will remove me from their calling list.

    I told them to remove me from their calling or mailing list in January however these annoying phone calls continue.

    If i can find a way to file a report against Discover i will.


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